Spotify Orders: Troubleshooting Questions

Have a problem with your Spotify campaign mid-campaign? Check out FAQ here.

  1. Overview
  2. Spotify Orders: Troubleshooting Questions

When I log into my account with Courage Studios it says that my Spotify order is “Pending.” Have you started my order?

Disregard the order status in your Courage Studios account, whether pending or fulfilled - we will start your promotion at the scheduled time according to your order form. Our webs ...

Help! My song didn't come out on Spotify on my release day/date or my selected release time. What do I do?

No worries! Please notify us via email at kevin@couragestudiosonline.com. From there, we will start the song promotion once the song is live on the soonest Tuesday or Friday. For ...

When people stream my song on Spotify, other artists’ music comes up that has no relation to my song and/or my whole discography as an artist. What should I do?

When listeners stream on Spotify via shuffle mode (this is the default and only option for the Spotify free tier on mobile), your song will play alongside a mix of other songs Spot ...

I haven't seen many results in my Spotify campaign yet. What's going on?

If you are not seeing many results yet, it’s likely one of these reasons (in order from most common to least common): 1) If your campaign is in progress, it’s highly l ...